Legal

Refund Policy

We want Tangent to be right for your family. If it isn't, here's how refunds work.

30-day money-back guarantee

If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked. This applies to subscriptions and one-off purchases alike.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request one:

Refunds go back to the original payment method. Paddle's own Refund Policy also applies to your purchase.

Cancelling a subscription

You can cancel a subscription at any time from your account or via paddle.net. Cancellation stops future renewals; your access continues until the end of the period you've already paid for. Cancelling is separate from a refund — if you're within the 30-day window you can do both.

Last updated: September 2026.